What are your Opening Hours?

Moonee Ponds are open from 6am – 12 midnight
City/CBD are open from 6am - 1 am

Both are open every day of the year.

Do I need to bring detergent?

No, we provide free soap powder.

Can I add my own fabric softeners?

Yes, you can but we also provide fabric softener in store.

How long do the machines take to wash?

General cycle is 25 mins, but can be up to 30 minutes depending on wash cycle choice

Can I wash delicates?

Certainly, our brand new, state of the art, eco-friendly machines are extremely gentle on your clothes and there is a range of wash cycles of your choice.

Can I wash my Doona or big item?

We have twelve eco-friendly washers to choose from, six big washers are suitable for all large items – four 13.5kg machines and two massive 18kg machines.

Are your prices the same for Hot/Warm/Cold water?

Yes, you can choose from hot, warm or cold water for the same cost.

Do you have a change machine?

Yes, we have the latest state of the art change machine from the US. This machine will convert your cash into coins but better still, if you run out of cash it will allow you to use your credit card in exchange for Laundromat Express tokens which are  equivalent to $1 and can be used in all machines in store.

What payment options are there?

You can use coins or tokens which are available by credit card transaction.

How do the dryers work?

The availability of 20 large dryers in store means you should never have a problem waiting for a dryer. Our brand new super-fast and energy efficient dryers are charged in six minute increments so your laundry will be dry in no time.

Is parking available?

Yes, we provide free customer roof top parking at Moonee Ponds and there is also 3 hour customer parking at K Mart available just 75 metres across the road.

There is no free parking in the city / CBD.

Can I do my shopping while I wait for my laundry.

Moonee Ponds

Laundromat Express is within a 2 minute walk from the vibrant Puckle Street shopping precinct and also Moonee Ponds Central comprising K Mart, Coffee Club, Deganis, and so many other incredible retail shopping options all within a 5 minute walk.

Do you offer WiFi?

Yes, we provide free WiFi.

Can I charge my phone or tablet while I do my laundry?

Yes, phone/tablet charging is available using our USB powerpoints (BYO cables).

Does the Laundromat have security?

Yes, we provide 24 hour CCTV security in store, external entrance and roof top parking giving you peace of mind when visiting Laundromat Express.

Where are you located?

Moonee Ponds:

We are located at 15 Hall Street, Moonee Ponds and within a 2 minute walk from the vibrant Puckle Street shopping precinct and also Moonee Ponds Central. Our location means we are easy to get to from Brunswick, Ascot Vale, Maidstone and Essendon.

City CBD

We are also located at 28 Merriman Ln in the city/CBD.